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Writer's pictureSandeep Kushwaha

How Social Media is Revolutionising the Restaurant Industry


The restaurant industry has altered its marketing strategy in accordance with digital times. Before this boom of social media and digital marketing, restaurants had limited ways to get in touch with their customers and market themselves. It included traditional mediums like television commercials, newspaper advertisements, pamphlets distribution, etc. Unfortunately, there was a jarring disconnect beyond the four walls between the restaurant and its customers. However, social media market agency in Mumbai have mended this gap. The advent of social media has opened new avenues for hotels to connect and engage with their potential guests.



How Social Media is Revolutionising the Restaurant Industry


Top 5 Ways Social Media Has Revolutionised Restaurant Industry

  • Influencer Marketing: Today, each individual on Instagram is an influencer in their own way. There are lifestyle and travel vloggers, artists, chefs and many other kinds of influencers who hold a certain degree of influence on the people following them. Restaurants are partnering with such individuals and using their influence to their benefit by creating social media content that generates good word of mouth about them.

  • Social Media Campaigns: Social Media campaigns are an effective way of building awareness regarding your brand. They are designed considering several facades to make sure it has an impact on the viewers. Restaurants are making use of different seasons and festivals to create campaigns around them. Accordingly, they offer customers special cuisines, discounts and vouchers to pique their interest and guide them to their restaurants.


  • Targeted Advertising: Targeted advertising has been used in the restaurant industry to connect with people of specific geographic and demographic divisions. It helps them to build awareness about them in and around areas where the restaurant is located or among the target audience. This strategy has emerged as a game changer for restaurants and cafes as they can now concentrate their online activities and increase conversions.

  • Rating & Reviews: Before visiting or ordering from a particular restaurant, it has become a tendency to first go through their ratings and reviews on either Google or other platforms like Zomato, Swiggy, etc. Restaurants are using this feedback to their advantage by maintaining higher ratings and highlighting favourable reviews to create a positive image on social media platforms. It has played a valuable role in changing people’s perceptions and driving their actions.


Conclusion

The above-mentioned points significantly expand on the benefits of social media marketing. It is in your best interest to take assistance from professional marketing agencies since they will help you to carve the perfect digital marketing strategies for restaurants. According to our research, Verve Media is a leading social media marketing agency in Mumbai. Their consistent and groundbreaking work has earned them a space among premium digital media agency Mumbai. They also provide affordable SEO services that have helped their brands to grow exponentially. We would highly recommend you visit their website and explore their work.

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