A post going viral feels great. The notifications, the comments, the sudden increase in followers; all of it looks like success. But the truth, most brands eventually face is that a post going viral doesn’t always assure growth.  ROI (Return on Investment) measures what you gain from all the time, effort, and money spent online. It’s about the outcome since applause doesn’t bring much growth. It tells you if your creative energy is turning into something measurable, such as l